Firstly, a very large range of our products are Pharmaceutical Grade. As for the remainder of our products, we carry only the highest quality brands and pharmaceutical grade products. Please refer to our “Lab Testing” tab for independent lab tests conducted on our products.
Furthermore, we have approved suppliers for all the brands that we carry, including, but not limited to: Newell Pharmaceuticals, Summit Pharma, Hudson Science, Axxon, Genotropin and many more

Please check your Spam/Junk folder after placing the order, and if you discover our emails there, then kindly safe list our email address, and henceforth emails should land in your inbox.

Please contact us by email steroidhubcanada@gmail.com or by telegram SHubCanada, sometimes we may carry an item not listed on the website.

We currently do not have a minimum order

We currently accept Interac E transfer and Cryptocurrencies

Precise and easy payment instructions will be shown on the screen after you check out. An invoice will also be emailed to you upon placing an order. Please ensure to check your spam/junk folder if you do not receive an email from us shortly after your order is placed. (Occasionally Microsoft – hotmail/outlook/live – blocks our automated emails – in such cases an invoice will be sent manually, which could take a few hours

We do not accept any returns. We do not have a physical location where items can be sent. Once an order is processed, there is no refund/return/exchange policy in place due to the nature of our products. All orders are final. Additionally, once an order is processed, we cannot make any changes to it.

No. We only offer mail services

We provide ourselves with superb customer service. If you happen to have any issues, then kindly contact us and we will try our best to help you. You can reach us by email: steroidhubcanada@gmail.com or by telegram SHubCanada

Delivery takes 1-4 business days depending on your location.

Note: As stated at check out, all orders are subject to a processing period of 1-3 business days.

Shipping is free for orders over $1500.

Yes we do

Yes. Your order can be tracked on Canadapost.ca

You can expect to receive an email with a tracking number 24-72 hours on average (business days) after your payment has been received. Please do not email us requesting a tracking number unless at least 3 business days have passed since your payment has been received.

Please keep in mind that Canada Post’s website may take up to 1 business day to be updated. If your order does not appear on Canada Post’s website 24 hours after receiving your tracking number, then please email us with your order #.

Please make sure to triple check your mailing address prior to submitting your order. Check your invoice after submitting your order and make sure it is complete and not missing any information. We will not be able to retrieve, refund, or help you if your pack is sent to an incorrect address or incomplete address. If you live in a condo and you forget to include your unit #, then Canada Post will not deliver your package. We will not take responsibility for your error. We use a printer to print all addresses as exactly provided by the client to prevent any chances of human error on our side. 

Steroid Hub Canada uses a fictional return address. Therefore, in a scenario where a client’s pack receives a “Return to Sender” label, whether due to an incorrect/incomplete address or any other issue related to your property/residence, it will not be returned to us and will be deemed as lost. As per our terms of use and policy, we are not responsible for any problems pertaining to your address in any regard. Again –  please make sure to check your address before submitting your order! This is a strict policy and we will not make any exceptions.

Orders are shipped within 24-72 business hours after payment has been received. 24-48 hours is the standard. We try our best to ship products as fast as possible, but please understand that we carry 100+ products, many of which are pharmaceutical grade products that are not obtainable through any other source in Canada. These products are obtainable only in limited quantities at a time, hence why orders containing these items can sometimes take up to 72 hours to ship. 

Please note that the shipping method you choose at check out refers to the speed that the courier company delivers your package. It does not include the 24-72 business hours from our end to process your order and ship it out.

We will always send an email with a tracking # upon shipment. Kindly do not email us requesting for a tracking #, unless it has been over 72 business hours since your payment has been received and you have not received a tracking #.

No, your order cannot be seized by customs. We dispatch all orders from within Canada.